If I don't have an account, how can I use E-Enterprise?
You can try E-Enterprise before using it, by selecting the Browse as Guest option on the Welcome page. You'll be able to use different widgets, including air quality and mapping widgets. If you need to submit, check, or review environmental data for a business or agency, you'll want to log in with your agency or CDX account credentials to see additional widgets, like a To Do list, Progress Tracker, Facility Management list, and others.
When I log in using my Facebook credentials, what information is being sent to the E-Enterprise Portal?
The default behavior of Facebook is to share email and basic profile information, however, the E-Enterprise Portal only uses your email address.
How do I update my log-in password or email address?
Password changes or email updates must be done through the provider for which your log-in credentials are associated (e.g., Facebook, CDX). The E-Enterprise Portal does not maintain this information.
How do I contact the E-Enterprise Portal Help Desk?
Use the "Questions?" function within the portal to send questions/comments to the Help Desk. If you need immediate support, you can contact the Help Desk at 888-890-1995.
How do I get additional information about the status of my Lead-based paint application beyond what is displayed in the 'Progress Tracker?'
If you have specific questions about the status of your Lead application, please contact the Lead Hotline at 1-800-424-LEAD .
What are the system requirements for using the E-Enterprise Portal?
You will need:
- Internet access
- Pop-ups allowed in your browser to view modals and maps
- Internet Explorer 11 or above
- Mozilla Firefox 40.0.3 or above
- Google Chrome 45.0.2454.93m or above
- Safari 8 or above
- Screen resolution should be set to 1024 x 768 or greater